One of my favorite TV shows is Kitchen Nightmares with chef Gordon Ramsay. I love it because Ramsay exposes the toxic organizational dynamics behind the failing restaurant that he comes to redeem. Inevitably, Ramsay has to have a tough conversation with the owner/chef/manager in which he tells them the truth about their poor leadership, mediocre […]
Recently, we discussed the notion of innate capacity and what it means for choosing your career path. Capacity refers to your underlying “hardwiring” — those characteristics which make you unique and are part of your biological and environmental heritage. Capacity is very stable over time and difficult to change. It includes your physicality, intelligence and […]
Over one hundred twenty years ago, Frederick Taylor developed some theories about work. Labeled scientific management, these ideas emerged as solutions to improve worker efficiency. In his approach to managing labor he equated humans with the machines used for production. Given the knowledge available at the time, he didn’t realize how little humans have in […]
It’s 3 a.m. Your stomach roils with unease and your mind plays an upcoming scene at work in a continuous loop with different perspectives, like a meticulous director searching for the perfect shot. The amount of times you have rolled over make you feel much like a chicken rotating on a spit.
What’s the cause […]
Whether they know the science behind it, or they just believe it to be best practice, athletes with any competitive experience lean on the concept of mental preparation or visualization. The techniques typically involve imagining the complex tasks they must perform well to succeed in their sport. The quarterback recites the play calls and commands […]
We live in a world of constant change. Markets shift with the wind. New technology always threatens the old ways of doing things. New competitors consistently compete for a slice of the market share pie. And at the end of the day, customers shift purchasing decisions.
Given these factors, organizations must stay ahead of the […]
The question begins early in life. What do you want to be when you grow up? As a child, you play with your favorite toys and all of a sudden family and friends suggest that you become an astronaut, a painter, or an athlete.
The question remains as school starts. You get good grades in […]
The same story emerges in many industries. A young professional in the early days of a career takes an entry-level job with an organization. This job fits well with a particular talent held by the worker, and she quickly earns praise for her hard work. After a series of performance reviews where management begins the […]
All it takes is some weekend channel surfing to see how society views improvement. Show after show illustrates a person in less than ideal circumstances. The entire purpose of the show is to bring these people to a new understanding about who they are and what they want. In many ways, it’s about addressing the […]
Resolving conflict is an essential management skill. Yet it is often handled poorly. Learning how to address conflict appropriately can increase your work effectiveness and job satisfaction.
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